Technical

If you are trying to login to a character, and you get stuck on a loading screen loop with the message of W...

Intrepid Studios

December 21, 2025 19:54

If you are receiving any error that has to do with the Ashes of Creation Early Alpha Two game files, the fi...

Intrepid Studios

December 21, 2025 19:31

If you are having problems viewing information on the Ashes of Creation website, Shop or Account Dashboard,...

Intrepid Studios

November 12, 2024 19:08

If you are receving an error when trying use Two Factor Authentication that states The Credentials Has Expi...

Intrepid Studios

October 26, 2024 21:19

There are times in which members of Intrepid Studios staff may request you send your logs to us through our...

Intrepid Studios

August 08, 2024 17:27

Once you have installed the Ashes of Creation Early Access from Steam, pressing play in the Steam Library w...

Intrepid Studios

June 26, 2021 00:24

If you installed the game with Steam, please follow Steam instructions to uninstall.  To completely remove ...

Intrepid Studios

June 24, 2021 19:49

To help us further investigate technical issues, we may ask you to provide system files with detailed infor...

Intrepid Studios

May 10, 2021 20:24

If you are encountering problems loading one of the Ashes of Creation web pages, please try the following s...

Intrepid Studios

July 01, 2019 18:52

Issues with your internet connectivity may impact your ability to play or install the game. If you have tro...

Intrepid Studios

January 26, 2019 00:04