Logo
Submit a request Sign in
Hello Glorious Adventurer! How can we help you?
  • News

  • FAQ

  • Status Updates

Which game do you need help with?

  • Ashes of Creation

  • Ashes of Creation Apocalypse

Recommended articles for you

  • How To Connect Steam Purchase To Intrepid Account

    You have purchased the Ashes of Creation Early Access on Steam. Now what do you do?     If you hav...

    Intrepid Studios
    December 12, 2025 04:16
  • How to Connect Intrepid Purchase to Steam

    If you have previously purchased Ashes of Creation from Intrepid, you will first need to connect your Intre...

    Intrepid Studios
    November 25, 2025 22:42
  • Why are Pre-Order package sales ending?

    1. Why are the Pre-Order Packs ending? Our pre-order packs were intended to be a way for players to suppor...

    Intrepid Studios
    September 25, 2023 22:31
  • Purchase FAQ

    Why am I being charged extra taxes? Intrepid Studios is based in the United States, so if you make a purcha...

    Intrepid Studios
    August 21, 2020 18:32
  • How do I find my Kickstarter Backer Number?

    1. Log in to your Kickstarter Account. 2. Once logged in, click on your profile in the top right corner of ...

    Intrepid Studios
    September 12, 2019 17:34
  • Where is my Kickstarter package?

    I backed the Kickstarter, where is my code? If you backed the Ashes of Creation Kickstarter (and spent $25 ...

    Intrepid Studios
    May 22, 2019 23:34
  • Why is my purchase not working?

    If you're having issues with your purchase, there could be a few different causes. Below are some solutions...

    Intrepid Studios
    June 07, 2019 21:26
  • Missing Forum Badge/Title

    I'm missing my forum badge and title after purchasing or upgrading a package. What do I do? Please try logg...

    Intrepid Studios
    January 09, 2020 00:14
  • How do I add Two-Factor Authentication to my account?

    Great question, it’s easy to do! We’ll walk you through it. Before we start, download an authenticator app...

    Intrepid Studios
    May 15, 2019 23:48
  • Troubleshooting Crashes on Intel 13th and 14th Gen K-Series CPUs

    Players using Intel’s 13th and 14th generation K-series CPUs may experience instability or frequent crashes...

    Intrepid Studios
    May 12, 2025 22:11
  • Alpha Two Error Codes

    Listed below are the most common errors you may experience while logging into the game client during Alpha ...

    Intrepid Studios
    May 15, 2020 01:09
  • What is included with my Pre-Order package?

    Our Pre-Order Packages include various features and items depending on the tier of the package you purchase...

    Intrepid Studios
    July 05, 2019 21:18
  • What is included in the Wave Bundles?

    In support of the Alpha Two testing phase, we have created Wave Bundles that grant access to testing in sta...

    Intrepid Studios
    August 22, 2024 17:36
  • How do I gain access to the Alpha Two Testing phase?

     Ashes of Creation Early Access has begun! As of December 11, 2025, All players who have purchased a qualif...

    Intrepid Studios
    July 23, 2024 23:56
  • How can I reserve my name?

    Character and guild name reservations that are included with some of our purchased packages will be availab...

    Intrepid Studios
    July 24, 2020 23:55
  • How can I keep up with the latest news?

    We love to share upcoming news, announcements, and more through our various social channels and our news pa...

    Intrepid Studios
    August 12, 2019 20:38
  • What are the Alpha/Beta Release dates?

      Please check our Ashes of Creation Discord for the latest updates on our testing schedule and news. Not...

    Intrepid Studios
    January 25, 2019 23:10
Facebook Twitter Discord Twitch YouTube Forums

© Intrepid Studios, Inc