Technical

  • How do I uninstall the old version of Ashes of Creation Apocalypse?

    To prepare for upcoming testing, you'll need to uninstall the old test launcher. If you downloaded via Intr...

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  • Missing Video Settings

    If your video settings are missing information, don't worry. There's an easy fix, you just need to remove s...

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  • How do I provide my game logs?

    As we continue with playtesting, we may require user log information to track down issues. To find the log ...

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  • Repairing files on the launcher

    If your launcher is having issues, please try repairing your install. If you're using the Intrepid Client d...

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  • LightingService.exe Error when launching

    Some players may get an error related to LightingService.exe due to Easy Anti-Cheat.  Temporary Solution En...

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  • Apocalypse Hot Key Guide

    Here's a handy guide for hotkeys and controls for Ashes of Creation Apocalypse. Click here to enlarge image...

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See all 15 articles

In-Game

  • How can I add my friends?

    Games are more fun with friends! Go to the friend menu in the in-game lobby for all the friend options. Add...

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  • How do I change my in-game display name?

    When you are logged into the Apocalypse lobby, click the options drop-down menu at the top right corner of...

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  • Why is my account suspended or banned?

    Intrepid Studios may suspend or ban your account due to a violation of our Terms of Service and/or our Code...

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  • Apocalypse Code of Conduct

    By playing Ashes of Creation Apocalypse, you, as part of our Glorious Ashes Community, agree to follow our ...

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