Why is my purchase not working?

by Intrepid Studios

If you're having issues with your purchase, there could be a few different causes. Below are some solutions to common purchase issues.

I'm seeing a "null is not an object" error when I try to make a purchase.

Our team is investigating this error. As a workaround, try using a PC to make your purchase instead of mobile. If you need assistance, please contact our support team here.


I was charged twice for one purchase. What can I do?