When I try to reset my password, I get an “email invalid” error message. Intrepid Studios January 25, 2019 23:41 Updated Follow If you receive an “email invalid” error message when trying to reset your password through the website, please open a support ticket so our team can assist you further. Related articles How do I recover/reset my password? When I try to reset my password, I don’t receive an email. Password invalid for website, but not for game launcher Unable to Verify Account Where do I redeem my Kickstarter code? Comments 0 comments Article is closed for comments.